AOL Mail Attachment Problems:-AOL is one of the most favored mailing service providers, out of all the options available in the market in today’s date. Millions of people from all over the world use the AOL Mail service for sending or receiving important emails. It’s a free web-based email service system, a division owned and managed by Verizon communications. Users can create a free account simply by providing the required details on the AOL official website. Once the AOL mail account is set up successfully, users will be enabled to send mails to others or receive mails from others in their inbox.
It’s excellent mailing service, there’s no denying that. However, we’ve observed a lot of AOL Mail users complaining about the AOL Mail attachment problems or aol mail not working when you send it. In fact, some of the users have already stopped using the AOL Mail because of the attachment problems. So, if you’re also facing the AOL Mail Attachment Problems issue, then you’ve come to the right place. Today, in this article, we’re going to provide simple solutions that would get all the attachments that you might be facing with AOL Mail.
Table of Contents
Why AOL Mail Attachment Problems Occur?
As stated earlier, AOL Mail is quite a popular mailing service provider in the global market. It’s possible for a user to face such problems such as not being able to open the attachments received in the mail or attach files to a mail, etc. So many people have already reported such issues and the developers have replied to address the issue as quickly as possible.
Firstly, the attachment problems that you might be facing currently with the AOL mail could be caused by various factors. Check your aol mail Verizon. It’s not possible to pinpoint the exact cause of this issue since there are a lot of factors that need to be evaluated manually. However, most of the AOL Mail Attachment problems faced by users are because of the improper or outdated software that are being to view or download the attachment files.
Most of the AOL Mail Attachment Problems can be easily fixed with the help of quick troubleshooting methods. In this article, we’ve listed all the methods that you can try in order to resolve the AOL Mail Attachment problems on a client on your PC or Android.
How To Fix AOL Mail Attachment Problems?
So, there are a few things that you should definitely make sure of, to ensure the smooth functioning and AOL Mail features on your system. Go ahead with the methods that are mentioned below in order to rectify the issue you’re dealing with. Please note that you may have to try out multiple or all the methods mentioned in the article to completely fix the attachment’s problems with AOL Mail.
Method 1: Fix Image Challenge Problem
Sometimes, AOL mail might ask you to complete an image challenge or solve a captcha in order to add attachments and to send emails to others. This is something that happens when your AOL Mail is being used on multiple clients at the same time or because of frequent change in IP addresses. In such cases, the challenge tab would go away once you’ve entered the code correctly in the respective field. Thereafter, you will be able to add attachments to your mail and send it to others without any issue.
In case if the image challenge doesn’t go away and refreshes even after solving it correctly, then it’s an indication that you need to secure your account. Go to the settings of your AOL mail and change your password immediately. Please, do not delay this process, otherwise, your AOL mail account might get compromised or hacked.
You can also contact the support team directly to ensure your account is fully secure and safe. The support team will guide you further in case if your account is showing signs of problems.
Also Read: AOL Mail not working on Android
Method 2: Open Attachment With Appropriate Software
This is one of the most complained about issues, by a lot of AOL Mail users in recent times. It’s been reported that users were unable to open the attachment files received in the emails. In such cases, you must first ensure that you’re using the correct software to open the attachment file on your PC. The default programs available on your PC may not be able to read or view certain file formats.
For example, you need to have the latest version of PDF viewing software installed on your PC in order to open the PDF file attachments received in the email. Likewise, make sure the program or application that you’re using is capable of reading or viewing the type of file you’ve received in your email.
In many cases, Windows itself will show up a dialogue box saying “Unable to Open the File” or “Doesn’t recognize the file format”. If you see such errors or similar dialogue boxes on your PC, then the problem is definitely with the software you’re using to view the attached file.
Method 3: Re-download The Attachments On Your PC
In certain situations, it’s possible that your browser may not download the attachment files properly if there are multiple files to be downloaded. Therefore, it’s recommended to use a proper downloading manager on your PC to download important or lengthy files, especially if you have weak internet connectivity.
Most of the browsers stop the downloads straight away even if there’s a slight delay in the response from the server. In order to avoid such issues, Go ahead and download Google Chrome or Mozilla Firefox browser on your PC and login into your AOL mail to download the attachments. Once the attachment files are downloaded properly, you can try opening them with relevant software or programs on your PC.
It’s quite common for people to face AOL Mail Attachment Problems with mailing services nowadays, especially if you’re the non-techy user. Make sure you have followed all the above methods to solve the AOL mail attachment problems on your PC. In case, the problem still persists, Go ahead and reach out to the customer support to rectify your issue.