10 Ways to Fix A Ubisoft Service is Currently Unavailable in 2022

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A Ubisoft Service is Currently Unavailable

Ubisoft is one of the most popular video game companies available out there. They are the distributor of various top video games available for various devices. For the players, Ubisoft has a connecting platform named Uplay connect where players can get access to their games in one place and communicate with each other. However, while using the Uplay application on PC, many users face an error describing A Ubisoft service that is currently unavailable. It’s one of the most annoying errors that Ubisoft connect users face. It doesn’t let you log in to the Ubisoft connect dashboard.

So, if you are facing the same issue, and want to solve it, then you just have come to the right place. This guide describes how you can fix A Ubisoft service is currently unavailable error on your PC. So, if you are facing this issue, you can just follow the below steps to fix it. Below, we have described the step-by-step guide to fix this issue on your PC. All you need to do is to follow the steps correctly, and you’ll be able to use Ubisoft UPlay again. There are several methods are available to fix this issue. And below, we have described working methods that’ll help you to fix it.

You can also read about Fix Steam Friends Network Unreachable & Fix Video TDR Failure issue.

Why A Ubisoft Service is Currently Unavailable Occurs?

A Ubisoft Service is Currently Unavailable

There could be many reasons why you face this issue when using Ubisoft. Here are some of them:

  • Network Issue: If you are using an unstable network with low Internet speed, then you could face this issue on Ubisoft connect.
  • Date & Time: If the date and time of your PC aren’t correct, or if you are not using your timezone, then you can face this issue.
  • IPv6: If you are using IPv6 to connect to the Internet, then Ubisoft connect or UPlay might show this error.
  • DNS: If there’s an issue with the DNS setting of your PC, then you might face the A Ubisoft service is currently unavailable error.
  • Router: If there’s an issue with the Wi-fi router that you are using, then you might face this error. Sometimes, because of technical issues of a router, many users have faced this error on Ubisoft connect or UPlay.
  • Ubisoft UPlay is Outdated: If you are using a version of Ubisoft UPlay or Ubisoft connect that is outdated, then you can face this error. Sometimes, outdated applications can show service not available error.

How to Fix A Ubisoft Service is Currently Unavailable?

As you can see, there could be several reasons behind this issue of Ubisoft connect or UPlay. So, there’s no single method to fix this problem of Ubisoft.

So, below, we have described different methods that you can try to fix A Ubisoft Service is currently running issue. You just have to follow the below steps to fix it. Follow the methods one by one, and see which one is working for you.

We have described the working methods to fix this problem of Ubisoft UPlay.

1. Restart Your PC

Before you follow any other steps to fix this issue, you should restart your PC. Restarting your PC can solve various issues. Sometimes, a program can’t run or process because of different issues. Especially, if you are using a Windows PC, you should restart your PC once, and then see if it solves A Ubisoft service is currently unavailable issue. Just restart your computer and when it turns on, run the Ubisoft UPlay on your PC. It might fix the issue with your PC.

2. Restart/Reset Router

The next thing that you should do when you face A Ubisoft service is currently unavailable issue is, you should restart or reset your router. First of all, switch off the router and turn it again after a couple of minutes. Then check Ubisoft Uplay. If it doesn’t work, then you have to reset your router.

There are two ways to reset your router. You can either use the reset button located on the back side of your router, or you can use the router admin panel to reset the router easily. After resetting your router, make sure to configure your Internet protocol settings and check if it fixes the Ubisoft service.

3. Change Network

This issue of Ubisoft could be because of the network connection you are using on your PC. So, you have to change your network connection and see if it solves the issue or not. If you are using a Wi-fi connection on your PC, you can switch to mobile data connection and then see if it solves the problem or not. So, just switch your Internet connection method to fix A Ubisoft service is currently unavailable issue on your PC. This is an effective method to fix this problem of Ubisoft UPlay on your PC. So, you can just change the network and see if it works or not.

4. Set Date & Time

This is an effective method that you can use to fix A Ubisoft service is a currently unavailable issue on your PC. Because of the wrong date and time, you may face this Ubisoft issue. So, you have to set the date and time of your PC and check if Ubisoft connect is working or not. It is really easy to set the date and time on your Windows PC. However, we recommend you set the date and time automatically according to your time zone.

Below, we have described how you can set the date and time of your Windows PC automatically. So, you can just follow the below steps, and set the date and time without any issues.

A Ubisoft Service is Currently Unavailable

  1. First of all, right-click on the Date and Time option from the lower right corner of your Windows PC. Then, select the Adjust date/time option from there.
  2. Now, you’ll get the option to set the time automatically. Enable this option.
  3. From the time zone option, select your time zone.
  4. Then, click on the ‘Synchronize your clock’ option to sync the time.
  5. That’s it. It’ll automatically update the time.

Now, open Ubisoft UPlay on your PC, and check if it works or not.

5. Disable IPv6

Although IPv6 isn’t available worldwide, if you are using it, then you should disable IPv6 to fix a Ubisoft service is currently unavailable issue. Many Ubisoft UPlay users have reported that after disabling IPv6, they were able to use Ubisoft Uplay.

However, if you are using IPv6, you need to open get connected to the Internet. So, what you’ll do in this method is, you’ll disable IPv6 first, then open Ubisoft Connect or Uplay and then enable IPv6 on your PC. This is the most effective and working method that you can use to fix A Ubisoft service is currently unavailable issue.

Just follow the below steps to do that.

A Ubisoft Service is Currently Unavailable

  1. First of all, type ‘View network connections’ in the search bar of Windows and open the network connections on your Windows 10 PC.
  2. Then, right-click on your Wi-fi or Ethernet adapter that you are using and choose the ‘Properties’ option from there.
  3. After that, choose the ‘Internet Protocol Version 6 (TCP/IPv6)’ option.
  4. Then, uncheck the IPv6 option from there and click on ‘Ok’.
  5. Now, open Ubisoft Uplay and see if it opens successfully or not.

After successfully opening, you can enable IPv6 again on your Windows PC.

6. Update Ubisoft UPlay

The method that you can use to fix A Ubisoft service is currently unavailable issue is, you have to update the Ubisoft UPlay application on your PC. You can download the latest version of Ubisoft UPlay from the official website and then install it to update. If you are using an outdated version of Ubisoft UPlay, then you could face this error. However, updating the Ubisoft UPlay application on your PC might help you to fix the bugs and errors. So, always use the latest version of this application on your PC if you want to fix all the errors.

7. Reset Network Settings

If there’s an issue with the network setting of your PC, you might face the A Ubisoft service is a currently unavailable error. So, you have to reset the network setting of your PC, and then check if you are able to get access to Ubisoft UPlay or not.

If you are using Windows 10 as the operating system of your PC, then it’s really easy to reset the network setting of your PC. Below, we have described how you can reset your network setting with just one click. So, just follow the steps below to do that easily without any issues.

A Ubisoft Service is Currently Unavailable

  1. First of all, click on the search option of Windows 10 from the search bar.
  2. Now, type the ‘Network reset’ option there and open it.
  3. It’ll open the network reset tab. There, you’ll find the ‘Reset now’ option. Click on it.

That’s it. It’ll reset the network setting. Now, just restart your PC once, and then check if it solves the Ubisoft connect or UPlay issue. Because this issue happens mostly out of network settings, it can be fixed by resetting the network setting of your PC.

8. Clear DNS Cache

Clearing the DNS cache of your PC can also help you to fix this problem. So, you can try clearing the DNS cache and then check if it fixes the problem or not. Sometimes, the DNS cache can create network problems on your PC, and because of that, you might face A Ubisoft service is a currently unavailable issue.

So, all you need to do is to clear the DNS cache of your PC, and then try to open the Ubisoft UPlay on your PC. Then, check if it works or not. Below, we have described how you can do that easily.

  1. First of all, click on the search bar of Windows 10 and type Command Prompt there.
  2. Then, open Command Prompt or CMD from the search results.
  3. Now, type ipconfig /flushdns command and hit enter.

That’s it. It’ll purge the DNS cache of your PC. Now, try to open Ubisoft UPlay and check if it works or not.

9. Change DNS Server

If clearing the DNS cache doesn’t work, then you can try changing the DNS server, and see if it works or not. It’s really easy to change the DNS server of your PC.

If you don’t know which are the best DNS servers, you can pick from the below table. Just pick your preferred DNS server, and set it as the default DNS on your PC.

DNS Provider NamePrimary DNSSecondary DNS
Google8.8.8.88.8.4.4
Cloudflare1.1.1.11.0.0.1
OpenDNS208.67.222.222208.67.220.220
Comodo DNS8.26.56.268.20.247.20

  1. First of all, you need to search ‘View Network Connections’ in the search bar of Windows 10 and open the network connections settings. It’s the easiest way to open the network connection option on your Windows 10 PC.
  2. From the network connections option, right-click on the network you are using. You’ll get Ethernet and Wi-fi network adapters there. So, just choose your preferred network connection.
  3. Then, click on the ‘Properties’ option from there.
  4. Now, double click on the ‘Internet Protocol Version 4 (TCP/IPv4)’ option.
  5. Choose the ‘Use the following DNS server addresses’ option from there.
  6. Then, enter your preferred DNS from the above table.
  7. Now, click on ‘Ok’ and then close the network connection option.

That’s it. It’ll change the DNS server address of your PC. So, just check if the Ubisoft UPlay application is working or not.

10. Disable VPN

Many Ubisoft UPlay users use a VPN to get access to UPlay or connect. If you are doing the same, then you should disable the VPN you are using, and then check if Ubisoft is working or not. Sometimes, because of a VPN, Ubisoft can face connection issues on your PC. So, all you need to do is to disable the VPN you are using, and then check if Ubisoft is working or not. Disabling the VPN might help you to fix the issue of Ubisoft on your PC. So, you should try this method out.

Conclusion

I hope this guide will help you to fix the Ubisoft UPlay issue. If you have any questions or queries regarding this guide, you can just ask them in the comment section below. You can also provide your feedback in the comment section.

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