AOL is an excellent email app used by millions of people from all over the world on Android devices. It is a multi-functional app with over 5 millions downloads in the Google Play Store. Users can download the AOL app for free from the Google Play Store and can be used to quickly access their AOL mail account from anywhere without any loading screens. You can also use the AOL app to stay updated with the latest headlines and news from all around the world in various categories such as Politics, Sports, Entertainment, Finance, Weather, etc.
It’s safe to assume that AOL is the best app for managing you AOL mail account and to stay updated with news. But, as you know, nothing is perfect. It’s been noted that a lot of users aren’t able to use the “Mail” functionality in the AOL App. The number of searches on search engines regarding the issue have increased tremendously. Therefore, we’ve decided to come up with a quick guide to fix the AOL mail working problems on Android devices.
AOL Mail Not Working Issue On Android Devices
Users can send, move, delete, view emails of their AOL account by going into the mail section of the AOL App on Android devices. Recently, it’s been reported that the mail section in the App has stopped working due to unknown sources. As a result, Android users were restricted from accessing their AOL mail account since the mail function in the app wasn’t working.
It may not be that big of an issue, otherwise, the developers would have already released an update to fix the issue. However, it’s still frustrating to not being able to access your important emails in AOL App. Technically, it’s not possible to find the exact cause of this issue, but you can fix the issue yourself simply by following our guide to fixing the AOL mail not working problems on Android devices.
Let’s jump into the topic straight away without wasting any further time. Make sure you have the AOL app installed on your Android device and signed into your AOL mail account.
Also Read:AOL Mail Attachment Problems
How to Fix AOL Mail Not Working on Android Devices
There are a lot of methods to fix the AOL Mail not working problem on your Android device. You may go ahead with any of the following methods to get the issue resolved on your device. in case the problem still persists even after performing all the steps properly, then we recommend you to try the other methods as well to fix the AOL Mail not working issue.
Method 1: Update Your Android Firmware
The developers of the AOL App are known for frequently updating the app with improvements and new features to enhance the user’s experience. It’s highly possible for the App to stop functioning as intended if the firmware on your Android device is outdated. Therefore, it’s best to keep your Android Firmware updated to the latest version for smooth functioning.
Go ahead and follow the below steps to check if the Firmware on your Android device is updated to the latest version.
- Go to App Drawer-> Open Settings menu on your Android device.
- Scroll all the way down to the bottom-> Open “About” Section on your device.
- Tap on the option “Check for updates” to see if there are any updates for your device.
You will be prompted to update the firmware of your device if there is an update. Simply select the “Update” option and follow the instructions provided on your screen to complete the update properly. Usually, your device will reboot once or twice during the process. After updating your firmware to the latest version, re-download the AOL App from the Google Play Store and try using the Mail feature.
Method 2: Force Stop AOL Mail App on your Android Device
The developers of AOL Mail app have officially ended support for AOL versions below 4.4. You will no longer be able to sign in your AOL mail account on older versions of the AOL App on your Android device. In case if you have the latest version of the AOL app on your device, then perform the following steps to get rid of the issue.
- Go to Apps list on your Android device-> Open Settings.
- Navigate to “Apps” or “App Management” option from the Settings on your device.
- Select the “AOL” App from the list of installed apps on your device.
- Tap on “Force Stop” option and confirm it by selecting the “Yes” option when prompted.
- That’s it, the issue on your Android device should be fixed by now.
Launch the AOL App after a few seconds and try to view your AOL account emails on your Android device. If the problem still exists, then proceed with the final method.
Method 3: Re-Install AOL App on your Android Device
The above two methods should have already fixed the AOL mail not working issue on your Android device. You may remove the AOL app completely from your device and install it again to get rid of the error. Proceed with the following steps to re-install the AOL App on your device.
- Go to your App Drawer->Open Settings on your Android device.
- Open “Apps” or “Apps Management” to get the list of installed apps on your device.
- Select “AOL” App and Tap on “Uninstall” option to remove the app.
- Tap on “Uninstall” whenever prompted on your screen to confirm the action.
- Go to Google Play Store and download the AOL App again on your device.
You can hold the AOL App for a few seconds on your home screen to get the “Uninstall” prompt on your screen. After reinstalling the App, sign in with your AOL account credentials in the App to access your emails without any issues.
AOL App developers are already aware of the issue and have released updates in the Google Play Store to fix it. However, it also depends on what version of App you’re using and the Android version on your device. Make sure to keep your Android device updated to the latest version to avoid such issues. Let us know if you have any further queries or doubts regarding the AOL mail not working issue.