How to Fix OkCupid General Authentication Error in 2024

OkCupid is a popular dating platform in the U.S. However, many OkCupid users have reported a general authentication error on the app recently. This error mostly displays during sign-in to OkCupid. So, if you are facing the same issue, and want to fix it, then you just have come to the right place. In this guide, we have described how you can fix this error on the OkCupid app.

Below, we have described the methods that’ll help you to fix the OkCupid general authentication error easily. We also have described the reasons why you might face this error code on OkCupid. So, you can just follow the step-by-step guide below, and fix this issue on OkCupid easily. You can also read about cancelling OkCupid susbcription easily.

Why is OkCupid Showing General Authentication Error?

There can be several reasons why you’re facing this issue with OkCupid. Below, we have described some of the common reasons behind this.

• Your Account is Banned: If your OkCupid account is banned, then you can face this issue while trying to log in. So, this can be a reason why you’re facing issues with OkCupid.
• Outdated App: If the OkCupid app is outdated on your device, and you are using an older version of the app, then you can also face this problem. So, because of the outdated version of OkCupid, you can face this issue.
• Server Outage: If the OkCupid server is down, and you are trying to open it at that time, then it can also cause an issue. Because of the server outage of the OkCupid app, you can face a general authentication error.
• Cache Issue: Sometimes, the OkCupid app cache can also cause the problem. If you have not cleared the cache for a long time, then it might create an issue, and because of that, you can face the error code.

No matter what the reason is, below, we have described the methods to fix this issue easily.

How to Fix OkCupid General Authentication Error?

1. Check if Your Account is Banned

OkCupid can show this error code if your account is banned. So, you need to check if your account is banned or not. You can try to log in to your OkCupid account on another device and check if it works. If you have violated their terms and conditions and they’ve banned your account, then you need to contact OkCupid support, and ask them if they can unban your account.

2. Check the Server

The next thing you can do is, you can check if there’s a server outage. Sometimes, the OkCupid server can be down. And because of this, you might face this issue. So, just check if there’s an issue with the server. You can simply go to https://downdetector.com/status/okcupid/ and check if it’s showing the server is down. If it shows, then you just need to wait until it fixes the server issue. Then, open the OkCupid app, and check if it’s showing the same error code.

3. Update the App

If you are using an outdated version of the OkCupid app on your device, then you need to update the app to the latest version and check if it works.

To update OkCupid to the latest version, just open the Google Play Store or App Store on your device, and search for the OkCupid app. Then, update it to the latest version and check if it’s working.

4. Clear Cache

The next method to fix OkCupid general authentication error is, you can clear the OkCupid app cache on your device, and then see if it works. Below, we have described how you can clear the cache of this app. So, just follow the step-by-step guide below to do that.

1. First of all, open the ‘Settings’ option on your device.
2. Then, go to the App Management>App List option from there.
3. Now, search for the OkCupid app and click on it.
4. After that, go to the ‘Storage’ option and click on both the ‘Clear cache’ and ‘Clear data’ option.

That’s it. Now, open the app on your device and check if it’s working.

5. Reinstall App

Last, but not least method to fix OkCupid’s general authentication error is, you can reinstall the app on your device and check if it fixes the issue. To reinstall OkCupid, just uninstall it from the Settings of your device and then download the latest version of the OkCupid app from the Google Play Store or App Store. Then, open it on your device and check if it’s working.

Conclusion

So, I hope you liked this guide. If you did, then you can share this guide on your social media platforms. Just use the share buttons below to share this guide. If you have any questions or queries, you can ask in the comment section below. You can also provide your feedback in the comment section.