It’s been a while since Reddit introduced the live chat feature. And many Reddit users use this feature to live chat with their groups. However, many users have recently complained that they are not able to use the Reddit chat feature. The Reddit chat feature is not working on their devices. If you are facing the same issue, and want to fix it, then you just have come to the right place.
Below, we have described the methods that’ll help you to fix Reddit chat not working issues on your device easily. So, just follow the step-by-step guide below, and you’ll be able to fix this problem of Reddit without any issues. We have provided different methods to fix this issue with Reddit. So, just follow the guide, and you’ll be able to fix it. You can also read about Read Deleted Reddit posts and comments.
Why Reddit Chat is Not Working on My Device?
There could be several reasons why Reddit chat might not work on your device. Below, we have described some possible reasons behind this.
- You have hit the chat limit: The primary reason behind this issue on Reddit could be that you have hit the chat limit on Reddit. If you have recently created a Reddit account, and facing this issue, then it could be possible that you have hit the chat limit. On new accounts, Reddit gives limits for live chatting to prevent spamming. So, this could be a reason behind this issue.
- Active chat limit: If you have too many active chats opened in your Reddit account, then you can face this issue. So, this could be a reason why you might face Reddit chat not working issue on your device.
- Your account is shadowbanned: If you have misused the Reddit chat feature, then they can make your account shadowbanned. So, if your account is shadowbanned, then you might not be able to use the live chat feature of Reddit.
- Reddit is Down: If the Reddit server is down, and you are trying to open the live chat feature, it could be the possible reason behind the Reddit chat issue.
- You are using the old version: Currently, Reddit chat is available on the new version of Reddit only. So, if you are using the old version of Reddit (old.reddit.com), then you won’t be able to use the full-fledged features of Reddit chat. It might appear as threads in the old version.
- Cache Issue: There could also be a cache issue that’s causing this problem with Reddit. If there are cache issues with the browser or the Reddit app, then you can face this issue.
How to Fix Reddit Chat Not Working?
Below, we have described different methods to fix this issue with Reddit. So, you can follow the methods one by one, and fix them easily.
1. Check after a While
If you are a new Reddit user, and you have hit the chat limit on Reddit, then you just need to wait until the limit is over. For new users, Reddit might limit their accounts from using the live chat feature. So, if your account is limited, then you just need to wait and check after a while. Then, see if it’s working.
2. Close active chats
If you have active chats on Reddit, and facing the Reddit chat not working issue, then you have to close active chats and then see if it’s working. Just close any active group chats on Reddit, then check if it’s working for you. This can solve the issue with Reddit chat on your device.
3. Check Reddit Server
If there are issues with the Reddit server, then you can face Reddit chat not working issue. So, you just need to check if the Reddit server is working properly. You can just click on this link and check if the Reddit server is working. If it’s showing that there are issues with the Reddit server, then you just need to wait until the server is up. Then, open Reddit and check the chat feature.
4. Contact Reddit Server
If your Reddit account is shadowbanned, then you might not be able to use the Reddit chat feature. In that case, you can appeal to lift the ban from your account. For that, just go to https://www.reddit.com/r/help/ option and try to post the issue there. If that doesn’t work, you can go to submit request page of Reddit, and post your issue there. The Reddit help team might be able to help you.
5. Use Reddit new version/Update the App
To use the Reddit chat feature properly, you have to use the new version of Reddit. So, instead of old.reddit.com, you can open the new or regular version, and then see if Reddit chat is working properly.
If you are using the Reddit app on your smartphone, then just update it from Google Play Store or Apple App Store, and then see if it’s working. Because of an outdated version of the Reddit app, you can also face this issue with Reddit chat.
6. Clear Cache
You can also clear the cache of your browser and the Reddit app if you are facing the Reddit chat not working issue. Because of cache issues, you can face this problem with Reddit chat. So, just clear the cache in your browser or Reddit app, and then see if it’s working. Below, we have described how you can clear the cache of the Reddit app and Google Chrome browser. So, just follow the guide below to do that.
- First of all, open the Chrome browser on your PC
- Now, click on the three dots from the right corner.
- Then, go to Settings>Privacy and Security>Clear browsing data option and choose the ‘Cached images and files’ and ‘Cookies and other sites data’ option from there.
- After that, click on the ‘Clear now’ option to clear that cache.
That’s it. Now, open Reddit in your browser, and then see if it’s working.
- First of all, open the ‘Settings’ option on your device.
- Then, go to the App Management>App List option from there.
- There, search for the Reddit app and click on it.
- Now, choose the ‘Storage’ option from there.
- After that, click on the ‘Clear data’ and ‘Clear cache’ option.
That’s it. Now, open the Reddit app on your device and check if the chat feature is working.
7. Reinstall App
Last, but not least method to fix Reddit chat not working issue, you can reinstall the Reddit app on your device and check if it works. Just go to the Settings>App Management>App List option from there, and uninstall the app from there. Now, download the latest version of the Reddit app from Google Play Store or App Store and see if it’s working.
If you are facing issues with Reddit chat, then just follow the above guide, and you’ll be able to fix it easily without any issues. If you liked this guide, just use the share buttons below to share this guide. If you have any questions or queries, you can ask in the comment section below. You can also provide your feedback in the comment section.