Tips to Troubleshoot Your Internet Connection

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Having a house packed with people undergoing social distancing or quarantining means hardcore gaming, binge-watching, video calls, routine news watching, working from home, and online education on multiple devices. So, it’s obvious that you cannot afford any internet speed lags or a sudden disconnection problem. However, the fact is that internet connectivity issues can never be completely avoided. No internet provider or service is perfect. Perfection does not exist, does it? Most of the time, they arise uninformed and unpredicted. So, each one of us is likely to come across an internet connection problem at one point, accompanied by a wave of panic and frustration.

As easy as it may sound, cursing the ISP is not going to help. In fact, most of the time, there can be a problem at your end rather than the provider’s end. Before picking up the phone and calling the provider for reporting the problem and asking for support, it is always better to try out these tips and tricks to fix any internet connection issues and enjoy better speeds.

Subscribing to a well-reputed provider with an effective customer support service at an affordable price should always be a goal when looking for the right internet plan for your household. You do not have to overspend to enjoy the peace of mind of having a seamless internet connection. For instance, Cox internet prices are a clear example of high-quality service with better affordability and higher customer satisfaction. If nothing works, then you can always go ahead to schedule a call with your provider and seek real-time assistance.

Try a Different Device or Website

In case you experience slow internet speeds or a disrupted internet connection, you first need to check if the problem is only limited to a particular website or device. How can you figure that out? Well, it is simple. See if the internet is working fine on another laptop or tablet. Ask other users in the house if they are facing the same problem while accessing the internet. If not, then the problem can be with the device or website you’re using and not the internet connection itself. You can restart the device or website to see if the issue is resolved or try after a while. You can also try visiting that website in incognito mode.

Perform an Antivirus Scan

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If your system or device is attacked by malware or a virus, your web surfing speeds will slow down tremendously. So, it is always a good idea to run a virus scan, and make it a regular practice to stay protected against malware, spyware, or viral infections. Oftentimes, lagging internet speeds can be caused by malware rather than your ISP. To experience internet speeds to the fullest, your device should be virus-free.

Run a Speed Test

If you doubt that you are experiencing slower speeds than promised, then it is recommended that you run a speed test to find out. Running a speed test gives you an insight if there is a potential problem with your internet connection or the speed you are experiencing is good enough or not. Oftentimes, you can have slight internet connection issues during peak hours, which should not last for long.

Blinking Lights? That’s a Sign!

If you are unable to access the internet, you must check your router and modem. They have a couple of LED lights as indicators. If you see none of the lights lit, then the router or modem may have unplugged and would need to be powered again. You can disconnect both of them and reconnect after a few minutes and the lights should be on again. If the lights appear to be blinking, then it’s a sign and it needs to be decoded. Find out what they mean. Consulting the user manual can be a good source to find that out and fix the problem accordingly.

Upgrade your Router

Your internet service provider might be delivering the speeds as promised, but your router may be outdated and unable to support the household load. If so, you need to upgrade to a powerful router that can support multiple devices accessing the internet simultaneously. For instance, switching to a dual-band router or a mesh router can be a good decision for enjoying a better internet speed and coverage throughout the house.

Try Switching to Ethernet

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You can connect your computer to the router or modem through an Ethernet cable that is likely to boost the internet speed you are experiencing. It also clarifies whether the issue is with your internet or the equipment.

Wrapping Up – The Final Resort

If none of the tips and tricks seem to work and you continue facing internet connection issues, then it is about time you call and discuss it with your internet service provider. There can be a potential problem at the provider’s end that is causing the internet disruption and needs to be fixed.

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