Cloud-Based Phone Systems: A Guide

Cloud-Based Phone Systems

Every business out there demands better and affordable solutions. This concept cannot be truer for business communication. Any enterprise would benefit from having a communication and networking method that has fewer costs, better productivity and so much more. One such method is the utilization of cloud-based phone systems. This piece will cover all there is to cloud-based phone systems, what they are, and how they work. We will also cover why you need it and how to choose one. Let’s get a move on!

Cloud-Based Phone Systems: What Are They?

A cloud phone system or hosted PBX system is a VoIP or voice over internet protocol approach. It is a phone system that you can access over a cloud-based network. You will need an internet connection to make such a system work for your business. Plus, you have no requirement for hardware and on-site installation, saving costs and other expenses. Your phone system will depend entirely on the internet, where you and your team can access it at any time.

The phone system offers services, including the following:

  • Call forwarding
  • Call analytics
  • Custom call connections
  • Virtual calling card
  • Custom greetings
  • Call reports
  • Conferences
  • Voicemail

Another decent feature regarding cloud-based phone systems is that you can utilize them in any industry, such as:

  • Legal 
  • Real estate
  • Construction
  • Medicine
  • Retail
  • Healthcare
  • And so on

Is It Better Than A Landline?

Absolutely! Enterprises and organizations prefer to use cloud-based phone systems due to a plethora of benefits that a landline connection does not possess. Here are some of them:

  • More connections

A cloud-based phone system allows you to have at least 25 phone extensions.

  • Better calls

You will have calls of better quality. As the system will not use landlines that might mess up the connection from one point to another.

  • Flexibility

A cloud-based phone system allows you to take advantage of both a standard landline connection and a VoIP service.

  • Phone flexibility

No iPhone on-hand? Not a problem. The system will let you use any variant of phone or device for your calls and conferences. You can use an Android phone, PC, tablet, and so on.

  • No hardware and infrastructure issues

You do not need a space on-site and additional tools and hardware to install and set up such a phone system. 

  • Quick setup

A cloud-based phone system takes less time to install and set up. You can have yours running in less than a couple of minutes.

  • Automated updates

Subscribers will receive updates and patches automatically. This aspect means you do not have to check in every now and then for any new issues regarding the system.

Speaking Of Installation

You have the option of setting up a cloud-based phone system on your own. You can work the system up in less than fifteen minutes, albeit you have to deal with some technical stuff. However, if you do not have the time to do so, you can call in some technical professionals to do the installation on your behalf. They will set up your top cloud phone strategies while you work on other matters.

When It Comes To Costs

There are numerous cloud-based phone system service providers out there. They have different offers, services, deals, and perks. It would be up to you to find one that will suit your business needs. The same goes for your budget. You will see sites and platforms that allow free usage of the phone system over a limited time. Then you have to pay afterward. There are also companies that showcase low costs. The only downside to these cheap services is that you might not receive the complete package of the cloud phone system. You will have to pay a lot more for that.

As A Summary

Cloud-based phone systems are the future of enterprise phone connectivity. All it takes is for you to have a decent internet connection, plus the number of lines you have to connect. In addition, these phone systems have several benefits that traditional phone lines do not have. Having a cloud-based phone system working for your organization or business will benefit you so much in the long run. It is an investment worth making, no matter what!

Further Reading

The internet has no shortage of sites and media outlets that tell all there is about cloud-based phone systems and other related services. If you are interested, you can learn more about cloud-based systems at Go on. It’s free, and you will discover so much more about such a revolutionary technology.



Please enter your comment!
Please enter your name here