When it comes to OTT platforms around the world, Netflix is one of the most popular among them. There are millions of users who love to ‘Netflix & chill’. There are many original contents, and movies available as well on Netflix. You can either browse Netflix in a browser of your PC or laptop, or you can just download the dedicated Netflix app to watch your favorite movies and TV shows. However, when watching their favorite content on Netflix, many users face problems. And one of the most common problems of Netflix is the Netflix Error Code NW-3-6.
The NW-3-6 issue is one of the most common issues that Netflix users face while watching their favorite movies or TV show. If you are facing the same issue, and want to fix it, then you just have come to the right place. In this guide, we have described how you can easily fix the Netflix Error code NW 3 6 on your PC, or on the Netflix app. So, if you want to fix Netflix and watch your favorite movies and TV shows, then read this guide completely. Below, we have provided the steps to do that easily. So, you can fix this issue with Netflix without any problem. You can also read about fixing Netflix UI 113 error.
Table of Contents
What is Netflix Error Code NW 3 6?
NW-3-6 is an error code that Netflix users often get when they want to watch their favorite movies and TV shows on the platform. Along with the error code, you get the following message:
“We’re having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help”
And when you get this error code on Netflix, you can’t watch any TV show or movie on the platform. So, it’ll just be stuck on the error, and won’t go away. So, it could be annoying when you get such an error on Netflix, and can’t watch your favorite movies or TV shows.
What Causes Netflix Error Code NW 3 6?
There could be various reasons why you face this error code on Netflix.
However, according to the official website of Netflix, you might face this error because of a network issue.
Below, we have provided some reasons why you might face this error code on Netflix.
- Network Issue: It could be a faulty network that you are using and because of that you might face this Netflix error code. It could be a problem with the router that you are using on your device to get the Internet.
- VPN Issue: There are many Netflix users who use a VPN to unblock content on Netflix. So, if you are using a VPN to watch the movies and TV shows on this platform, you might get this error code on Netflix.
- Netflix Servers: Although it’s unlikely that Netflix servers will be down, it could happen sometimes. When Netflix servers are down, and you are trying to open the Netflix website, you could face this error.
- DNS Issue: It could be also the DNS issue of the device you are using to watch Netflix. Especially, if you are using a PC or laptop, then it can create issues with Netflix loading.
No matter what the reason is, below, we have provided some methods to fix the Netflix error code NW 3 6. So, you can just follow the methods below, and fix this issue with Netflix easily.
How to Fix Netflix Error Code NW 3 6?
1. Restart Your Device
No matter on which device you are facing the Netflix Error code 3-6, the first thing that you need to do when you face this issue is, you should restart your device. Restarting your Smart TV, PC, Laptop or smartphone can help fix this error of Netflix. So, just restart your device, and then see if you are still getting this error or not.
2. Restart Router
The next thing that you need to do when you face this issue with Netflix is, you should restart your router and then check. As this issue happens because of the Network you are using, you should consider restarting the router. If possible, just reset the router to the factory defaults, and then check. Restarting your router can help you to fix this issue with Netflix. So, you should restart or reset the router and then check.
3. Check Netflix Servers
The next thing that you should do when you face this issue is, you should check if Netflix servers are offline or not. Sometimes, Netflix servers could be down for minutes. So, you should check if Netflix servers are down or not and then proceed to the following steps.
If you see that Netflix servers are down, then there’s nothing much you can do. You have to wait until Netflix servers are up, and then check if you are able to watch your favorite movies or TV shows on Netflix or not.
4. Change Network Connection
As the Netflix Error code NW 3 6 happens because of the network issue of Netflix, you should change your network connection, and then see the result. Changing the network connection might help you to fix this issue with Netflix. So, you can change your Wi-fi connection to a mobile hotspot connection, and then check if Netflix is working or not. It’ll help you to check if there’s an issue with your Network or not. So, just switch your network, and you’ll be able to check if there’s an issue with the network connection or not.
5. Change Browser
If you are using a web browser to browse Netflix on your PC or laptop, then you should change your browser and then see if Netflix is working or not. Sometimes, because of the browser you are using on your PC or laptop, you might face issues with Netflix. So, just change the browser, and then see if you are able to watch your favorite movies or TV shows on Netflix or not.
Changing the browser will also remove your credentials. So, just log into your account using your username and password, and see if it’s working or not. This is an effective method that you can use to fix the errors on Netflix.
6. Disable Browser Extensions
The next thing you might do to fix the Netflix Error code 3 6 is, you should disable the extensions that you are using in the browser of your PC or laptop. There are various types of extensions are available for Google Chrome and Mozilla Firefox. These extensions help you to do various things in your browser. However, sometimes, these extensions might conflict with websites like Netflix, and cause an error. So, you should just disable the browser extensions on your PC, and see if Netflix is working or not.
7. Disable VPN
As we know, many Netflix users use a VPN to unblock different content on Netflix. So, if you are using a VPN on your PC to browse Netflix, then you have to disable the VPN, and then check if Netflix is working or not. Sometimes, VPN servers conflict with Netflix and you might face different errors because of this. So, just disable your VPN server, and then check if you are still getting the error of Netflix or not. It might fix the error of Netflix if you disable the VPN and then check.
8. Change DNS Settings
DNS or Domain Name server plays a big role when you browse the Internet on your PC. So, if there’s an issue with the DNS setting of your PC, you might face errors such as Netflix Error Code NW 3 6. In that case, you have to change your DNS settings and then try to browse Netflix on your device.
There are various free DNS servers are available. So, you can choose any of them, and set it as the default DNS server for your device. Below, we have described how you can change the DNS settings of your PC. So, you can follow the steps below, and change the DNS servers easily without any issues.
Here’s a list of the free DNS that you can use.
| DNS Provider Name | Primary DNS | Secondary DNS |
|---|---|---|
| 8.8.8.8 | 8.8.4.4 | |
| Cloudflare | 1.1.1.1 | 1.0.0.1 |
| OpenDNS | 208.67.222.222 | 208.67.220.220 |
| Comodo DNS | 8.26.56.26 | 8.20.247.20 |
- First of all, open the Settings option on your PC. You can search in the search bar of Windows, and open this option.
- Now, from the Settings option of your PC, open the Network & Internet option and then click on the ‘Change Adapter Options’.
- There, you’ll get both the ethernet and Wi-fi adapters. Now, right-click on the adapter you are using to get Internet on your PC and select the ‘Properties’ option from there.
- Then, double click on the ‘Internet Protocol Version 4 (TCP/IPv4)’ option.
- Now, click on the ‘Use the following DNS server addresses’ option and enter any of the DNS from the above list.
- Save and close the network options.
That’s it. Now, open the Netflix website and check if you are able to watch any movie or TV show on Netflix or not.
If you are using a router to get Internet, then you’ll get the DNS option in your router itself. So, just open the login panel of your router and then enter any DNS you want. It’ll help you to change the DNS connection for your whole network. Changing the DNS servers can fix various issues including the Netflix error.
9. Update/Reinstall Netflix
If you are facing this error on Netflix mobile version, then you can update or reinstall Netflix on your PC, and then check if it’s working or not.
You can just update the Netflix app from the Google Play Store, and then see if you are still getting the error.
Or you can just completely uninstall Netflix from your smartphone or tablet, and install it again. Then, check if you are still getting this error on Netflix.
Conclusion
So, guys, I hope you liked the guide about Netflix error. If you did, you can share this guide on your social media platforms. Just use the share buttons below to share this guide. Above, we have described all the possible methods to fix the Netflix Error Code NW-3-6 on your PC or smartphone. So, just follow the methods one by one, and see which method is working for you. If you know any other method to fix this issue with Netflix, you can just comment it down in the comment section below. You can also provide your feedback in the comment section.
