The 5 Whys and Root Cause Analysis Quality Management

Root Cause Analysis

Six Sigma is referred to as a set of techniques and tools for the improvement of a project. 66 Marvel’s introduced by an American engineer Bill Smith In the year 1986. Six sigma is also known as the method that provides organizational tools that improve the capability of their business processes by root cause analysis.

Root Cause Analysis (RCA) :

The root cause analysis is referred to as the method of tracing a problem to its origin. This term describes a wide range of tools, tactics, and technique which are used to reveal causes of the problems. It is the method of problem-solving that points out the root cause of a particular problem. The never problem occurs the top priority should be to fix the problem and bring back the services to normal, But at the very same time, we have to also figure out that why the problem occurred in the first place so that we prevent its recurrence. Then we eliminate the cause of the problem the generation of the problem automatically Is eliminated, And this is what is done in root cause analysis. And these things separate route from all other causes.

Why a problem occurs? 

There several reasons why a problem can occur, such as it can be tangible causes, Which are related to materials, facilities, and equipment. It can be people cause, which is when we have an inefficient workforce. It can be a managerial cause, which is having an inappropriate organizational structure. It can be organizational causes, Which is related to the system, Princess, or policy at the workplace. It can be a technological cause, Which indicates inadequate technology, equipment, or software. The route cause analysis looks at all the types of causes, And then I just sit and then rectifies it.

What does RCA(Root Cause Analysis) involve?

Root cause analysis (RCA) It’s performed through various steps from gathering the data through analyzing the doctor and then finally a successful corrective action. RCA involves the following things – The first thing is defining the problem clearly; here, the RCA diagnoses the situation and the specific symptoms to know from where the problem is arising. The second thing is data collection; here, RCA identifies how long the problem existed and how much It has impacted the organizational process. The third thing is identifying the possible factors; The RCA Identifies the factors which cause the problems so that The team can work on them and make sure that this problem cannot arise again. The fourth thing is defining the root cause; here, RCA isolates the most pertinent reason that causes the problem. And then lastly, it defines the solution. These solutions are developed and implemented to permanently eliminate the root cause of the problem.

The 5 Whys of Root Cause Analysis:

The 5 Whys are different methods or tools of RCA. The first Why – It is the simplest method for structured root cause analysis. It is asking why a problem occurred and keeps continuously asking why it happened until we identify the fundamental process element that has failed. The second is the fishbone diagram – This allows the team to identify and graphically display all the possible causes related to the problem to discover what the actual root cause is. Third is Change analysis: This helps to determine specific causes of all the casual elements, Which are not necessarily a root cause of the problem. The fourth is Pareto analysis – It is a statistical approach to problem-solving which identifies the number of three defined casual factors that have occurred in a business. The fifth one is barrier analysis – Which rapidly announces a tool designed to identify the behavioral determinants.

Six Sigma Certification and Training :

The “SIX SIGMA CERTIFICATION” is a globally recognized certificate with amazing features and opportunities. The key features of Lean Six Sigma Green Belt Training are as follows, It is ranked number one in the industry by training 360. It provides the candidates with 1-year membership of the management Academy, which includes live projects, weekly job support, guaranteed internship, recorded videos, interview skills, career services, and monthly brush-up sessions. It is 100% practical training That focuses on experiential learning and Popular GCAO Pedagogy. The candidates will get access to 33 PDUs that you can claim with your PMI. Also, it is trusted by 150+ corporates and 60+ colleges. The “SIX SIGMA TRAINING” has many benefits for its candidates, such as – It helps the candidate to develop the capacity for data-driven problem-solving. It enhances The candidates’ project management techniques. It’s based the competency development and enhances career. Also, it contributes to organizational growth plans by executing excellent projects The “SIX SIGMA TRAINING” has proven to be much beneficial to all the candidates for earning their certification.

The above mentioned are the 5 “Whys” of the root cause analysis, which are indeed very important in solving the problems.


Please enter your comment!
Please enter your name here