Are you getting error code 24 when you want to watch a movie or TV show on Disney Plus? If yes, then you just have come to the right place. Disney Plus is a popular OTT platform worldwide. You can watch Disney movies and TV shows on this platform and enjoy them. However, many Disney Plus users have reported error 24 recently. This error occurs when they want to watch a movie or TV show on the platform.
If you are getting the same error code while watching movies or TV shows on Disney Plus, then you can just read the methods below to fix it. Below, we have described how you can easily fix the Disney Plus error code 24 on your device. We have provided step by step solution that’ll help you fixing this error code. So, just read this post completely if you want to fix it. You can also read about fixing Disney Plus error code 41 easily.
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Why Causes Error Code 24 on Disney Plus?
There could be several reasons why you are getting this error code on Disney Plus. Below, we have described some possible causes behind this issue.
- Network Connectivity Issue: Most of the time, it’s your network connectivity that’s causing these types of error codes. If your Internet connection isn’t working properly or isn’t stable enough, then you can face this issue on Disney Plus.
- Firewall Issue: If the firewall of your PC or laptop is blocking Disney Plus, then you can also face this problem. Sometimes, the firewall blocks different connections on your PC. So, because of the firewall, you may face this problem on Disney Plus.
- Server Issue: The error code 24 on Disney Plus can also happen because of the server issue. If the server of Disney Plus isn’t working properly, then you can get this issue. So, this could be another reason why you are getting this error code on the platform.
- VPN Issue: If you are using a VPN while watching Disney Plus, then the VPN can cause problems like this. So, you can get this error code on Disney Plus because of the VPN as well.
No matter what the reason is, below, we have described the methods that’ll help you to fix this error code of Disney Plus. So, just follow the guide below to fix it.
How to Fix Disney Plus Error Code 24?
1. Restart/Power Cycle Device
The first thing you need to do to fix the Disney Plus error code 24 is, you have to restart or power cycle your device on which you are watching Disney Plus. If you are watching it on your PC or smartphone, then just do a simple restart. Just turn off your smartphone or PC and then turn it on. Now, see if it’s working.
If you are watching Disney Plus on your smart TV, then you have to power cycle your smart TV. To do that, you have to turn off your smart TV first and unplug all the ports. Now, wait a few minutes and then plug in all the ports. Then, open Disney Plus, and see if you are able to watch movies or TV shows on this OTT platform.
2. Check Disney Plus Server
The next thing you need to do to fix Disney Plus error code 24 is, you have to check if the Disney Plus server is down or not. Sometimes, the Disney Plus server could be down. And when you are opening it at that time, you might face these types of error codes. So, just check if the server is down. You can simply click on this link to check if the Disney Plus server is down. If it’s showing that the Disney Plus server is down, then you can do nothing but wait until the server is up.
3. Check Network Connectivity
The next thing you need to do to fix the Disney Plus error code 24 is, you can check your network connection. Because of network issues, you might face this error code. So, just check if your network is working properly. You can begin by checking the Internet speed. Just check if you are getting enough speed or not.
If you are getting enough speed, then just restart your router or change your Internet connection. Then, see if Disney Plus is working on your device. If you are using a Wi-fi connection, then switch to mobile data connection and then see if the issue is fixed or not.
4. Disable Firewall/Antivirus
Next, just disable the firewall of your PC to fix this problem with Disney Plus. If you are using a 3rd party antivirus software, then you need to disable the antivirus software and then check if it’s working. To disable your Windows firewall, you need to go to the Windows defender settings and then turn it off. If you are using a 3rd party firewall or antivirus, then just go to the antivirus settings and disable it from there. Then, open Disney Plus and check if it’s working.
5. Disable VPN
Last, but not least method to fix Disney Plus error code 24 is, you have to disable your VPN if you are using one. Disabling your VPN might fix this issue with Disney Plus. If you are using a VPN on your PC, then it might cause issues. Just disable the VPN and then check if it’s working.
It could be frustrating if you are facing this error code on Disney Plus. Above, we have described how you can fix this problem easily. If you liked this guide, you can share it on your social media platforms. Just use the share buttons below to do that. If you have any questions or queries, you can ask in the comment section below. You can also provide your feedback in the comment section.