How to Fix Disney Plus Downloads Not Working in 2024
Disney Plus is one of the most popular OTT platforms where you can watch your favorite movies and TV shows. You’ll find various Disney movies and TV shows on the platform that you can stream on the go. However, sometimes, we need to rewatch our favorite movies or TV shows or watch them without using the Internet. Luckily, Disney Plus has a download or offline watching feature that helps you to save the movie or TV show offline, and then you can watch it without using the Internet. However, sometimes, users complain that Disney Plus downloads not working on their devices.
That means they cannot download a movie or TV show on the platform. If you are facing the same issue on Disney Plus, and want to fix it, then you just have come to the right place. In this guide, we have described how you can fix the Disney Plus downloads issue. Below, we have described some common reasons you might face this issue with Disney Plus and the methods to fix it. So, read this guide completely if you want to fix this problem with Disney Plus. You can also read about fixing Disney Plus error code 14 easily.
Why Disney Plus Downloads Not Working?
There can be several reasons why you are not able to download your favorite content on Disney Plus. Below, we have described some of the common reasons behind this issue.
- Storage Not Available: The most common reason why downloads are not working on this platform is because of the storage issue. If there’s not enough storage available on your device to download the content or save them offline, then you can face the issue.
- Download Preference: Disney Plus has the option to enable the download or save the files offline over a Wi-fi connection only. That means, when this option is enabled, you won’t be able to download the files using mobile data. So, this could be the reason why you’re facing issues.
- Outdated App: If you are using an outdated version of the Disney Plus app on your device, then it can also cause issues while downloading content.
- Cache Issue: Sometimes, because of the cache issue, you may face problems while downloading your favorite movies or TV shows on the platform. So, this can be another reason as well behind the issue with Disney Plus.
Below, we have described some common methods that’ll help you to fix the download issue with Disney Plus.
How to Fix Disney Plus Downloads Not Working?
1. Clear Storage
The first thing you need to check when you face download issue with Disney Plus is, you need to check if you have enough storage available on your device to download the files. If there’s not enough storage available, then you might not be able to download the content from Disney Plus.
You can open your file manager app and then check the available storage. If the available storage is low, then you need to delete some files and free up the storage. Then, try to download the content and check if it’s working.
2. Change Download Preferences
The next thing you need to do to fix Disney Plus downloads not working is, you need to change the download preference on Disney Plus. If the download preference is set to Wi-fi only, then you might face issues. So, just change your download preference and then try to download.
To change your download preference on the Disney Plus app, you can just open the Disney Plus app go to Settings>Downloads option, and then disable the ‘Download over Wi-fi only’ option from there. This will allow you to download over any network and help you to fix the download issue with Disney Plus.
3. Update the App
If you are using an outdated version of the Disney Plus app on your device, then you need to update the app and check if it works. Just update Disney Plus to the latest version and see if it fixes the download issue.
To update the Disney Plus app, just open the Google Play Store or App Store on your device and check if there’s an update available. If it’s showing that there’s an update available for the Disney Plus app, just update it to the latest version and check if you’re able to download it.
4. Clear Cache
Sometimes, clearing the Disney Plus app cache can also fix the downloads not working problem on Disney Plus. So, you can try clearing the cache from this app and check if it works. Below, we have described how you can clear the Disney Plus app cache on Android devices. So, just follow the steps below to do that.
- First of all, open the ‘Settings’ option on your Android device.
- Then, go to the App Management>App List option from there.
- Now, search for the Disney Plus app and click on it.
- After that, go to the ‘Storage usage’ option and click on both the ‘Clear data’ and ‘Clear cache’ option.
That’s it. Now, open the Disney Plus app, and try to download your favorite movie or TV show. Then, check if it’s working.
Conclusion
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